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Resources

Resources to help you run your business

5 Reasons to outsource restaurant IT management

Restaurant operations have been disrupted. Here are 5 ways outsourcing your IT can help support you across everything you need to run your business.

The costs of chargebacks are anything but friendly

When it comes to chargebacks by customers disputing a purchase, retailers may feel like they’re at the mercy of always having to pay them. And when it comes to fraud, including friendly fraud, it can be a hard, costly pill to swallow. But with some best practices and knowledge, retailers are in a better position to reduce and refute chargebacks.

The rise of EMV and what it means for the magnetic stripe

Any business owner that accepts in-store card payments needs to accept EMV chip cards or they’ll be liable for fraudulent charges. But that doesn’t mean that the magnetic stripe is a thing of the past.

Achieve effective customer loyalty for your restaurant brand

There are multiple key factors in what makes a drive-thru experience stellar. With all the challenges in todays environment, how can you still focus on speed of service and guest convenience?

Using self-service technologies as a competitive advantage in a post-pandemic retail environment

If the pandemic has taught retailers anything, it’s the importance of giving customers more control over their experiences.

The rise of grocery delivery

Grocery delivery is bringing more choice and convenience to the sector, but making it work effectively and meeting evolving customer demands can be challenging.

The real value of a unified customer experience (and why it’s actually across channels)

Today, consumers research online, price-match on smartphones while shopping in-store, and subscribe to email lists for deal offers and more.
Retail
Blogs

The dos and don’ts of mobile app development within retail

There are many benefits to offering smart checkout at your store. Here’s a look at what it is, why you should consider it, and how you can develop a great smart checkout strategy.
Retail
Blogs

The best retail loyalty programs turn customer activity data into powerful personalization

Loyalty programs create personalized and lasting relationships with shoppers. Here's how to use customer activity data to keep customers coming back.
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