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Catering to group dining: three tips for a better experience

Groups often require lots of attention but surpassing their expectations and anticipating customer needs can net your restaurant goodwill and allow your servers to earn bigger tips. Most importantly, they can build customer loyalty, making your business their go-to for the next event. Here are three tips for creating group dining experiences that result in warm memories and better reviews.
Retail
Blogs

Smart checkout –pilot first, then scale

There are many benefits to offering smart checkout at your store. Here’s a look at what it is, why you should consider it, and how you can develop a great smart checkout strategy.
Retail
Blogs

So you have the data... now what? Using predictive analytics in retail

How to use predictive analytics and machine learning from data mining to stay on top of retail market trends in the future of artificial intelligence.

Six principles of effective shrink management at the checkout

The annual cost of shrink for retailers is in the billions providing plenty of motivation to get a handle on it. These six key principles for effective shrink management can help retailers take control of shrink, especially in their self-checkout.
Retail
Blogs

Self-service doesn’t mean no service

As self-checkout demand continues to rise; retailers need more advanced solutions. Here’s how to transform self-service into better service, giving customers the choice, convenience and safety, they want.

Self-service and mobile technologies underpin convenience stores’ foodservice growth

New technology and custom foodservice help c-stores stand out to customers. Here’s why to-go, mobile and other self-service food options are the future.
Retail
Blogs

Retailers need to boost consumer trust when they’re introducing retail innovations

As retailers modernize their stores and their operations to meet increasing consumer demands, data plays a big role in that transformation. And for grocers in particular, they have access to a large amount of data with the potential for more if their customers trust and understand that the use of it benefits them.
Retail
Blogs

SCO can Enable a Totally Touchless Checkout Experience

Retailers see an increasing customer demand for self-checkout and not just the ability to scan and pay on their own, but to use it in a touchless way.
Retail
Blogs

Reverse logistics in 2021: How to brace for the increasing impact of returns

Consumers were expected to spend nearly $235B this holiday season, according to CBRE. And with that spend comes returns.
Retail
Blogs

Retail loyalty program dos and dont's

Retailer loyalty programs are not one size fits all, but there are ways to engage customers and offer them value, and ways to do just the opposite. A look at all the dos and don’ts of effective customer loyalty programs can help retailers make necessary adjustments
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