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Catering to group dining: three tips for a better experience

Groups often require lots of attention but surpassing their expectations and anticipating customer needs can net your restaurant goodwill and allow your servers to earn bigger tips. Most importantly, they can build customer loyalty, making your business their go-to for the next event. Here are three tips for creating group dining experiences that result in warm memories and better reviews.
Retail
Blogs

Is your c-store just a store...or a destination?

As c-stores adapt to growing customer demands and a changing industry, there are ways they can use technology to unify their operations—from their forecourt to their back office.
Retail
Blogs

Managing your technology is beyond break-fix

Retailers are adjusting to demands for modern technologies as the pandemic pushed the button on the digital explosion. That’s exposing some risks of having a break/fix IT approach with consumers more unlikely to tolerate down times and bad customer experience because of technology failures
Retail
Blogs

Loyalty: Life beyond retailer metrics

Shopper loyalty is critical for any retailer; it drives numerous benefits. But what about your customers? Here are some smart ways to make loyalty a two-way street.
Retail
Blogs

Managing labor with self-checkout

More labor without more cost. Better shopping experiences. Happier customers. One smart technology makes all this possible.
Retail
Blogs

Is it time for RFID in the supermarket?

RFID technology marks store items with a tag that carries a UPC and serial number to uniquely identify and remotely trace them. Has the time come for grocery retailers to use RFID to eliminate shopper friction?
Retail
Blogs

Lagging c-store sales? Here’s how upgraded loyalty can help.

Competition among fuel and convenience retailers is fierce. If your c-store brand lacks an engaging loyalty program, you’re missing out on opportunities to increase revenue and build brand affinity.
Retail
Blogs

Increase participation and accuracy at self-checkout via design improvements

Convenience and fuel store operators have a challenge on their hands with an estimated 75 percent of their customers not moving beyond the fuel pump. By streamlining their forecourt, they free up valuable time to engage with their customers and convert more sales.
Retail
Blogs

How to overcome challenges to digital loyalty programs

Digital loyalty programs may have gone into the mainstream, but getting them right can be difficult—here are some key lessons to learn.

Introducing anti-microbial coating to protect your customers

Customer safety is paramount in 2020. NCR’s antimicrobial coating makes it difficult for microbes to live on shared surfaces. Read more about its many benefits.
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