North Shore Bank becomes first financial institution in Wisconsin with video teller ATMs
NCR APTRA Interactive Teller at bank’s newest Kenosha branch achieves new level of customer serviceby giving live, remote tellers control of the ATM
DULUTH, Ga. – January 21, 2014 – North Shore Bank, which serves eastern Wisconsin and northern Illinois, is the first financial institution in Wisconsin to serve customers with video teller ATMs, the bank and NCR Corporation (NYSE: NCR) announced today. The technology, in place at North Shore Bank’s newest branch inside the Festival Foods at 3207 80th St. in Kenosha, allows for extended service hours – a 30 percent increase over former banking hours – and a friendly and efficient customer experience.
APTRA Interactive Teller was developed by NCR, the global leader in consumer transaction technologies. It is the only ATM-based technology that not only lets people talk to a live remote teller, but also gives the teller remote control over the machine to conduct transactions. North Shore Bank will make remote tellers on the machine available seven days a week, Monday through Friday from 8:00 a.m. to 7:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and Sunday from 10:00 a.m.to 4:00 p.m.
“We are constantly looking for ways to help families with their daily finances. With this new software from NCR, we will be able to provide more convenient banking services to our customers while still offering the same high-touch, personalized service for which North Shore Bank is known,” said Susan Doyle, the bank’s vice president of branch operations.
The efficiency and security created through the centralization of tellers enables financial institutions to transform their branch locations into more effective service and sales environments. APTRA Interactive Teller lets financial institutions offer access to teller services during non-traditional banking hours, build new small-footprint branches, and provide full teller services in areas not served by branches.
“Banks continue to examine the branch experience and their overall retail network, and technology can help improve that experience,” said Brian Bailey, vice president and general manager, NCR Branch Transformation. “As the first financial institution in Wisconsin to deploy APTRA Interactive Teller, North Shore Bank will be able to use remote assisted service to bring a unique and efficient banking experience to their customers – without losing that human touch.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 450 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 26,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
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About North Shore Bank
North Shore Bank, headquartered in Brookfield, Wis., is one of the strongest banks in the country. It has assets of over $1.7 billion and 47 offices throughout eastern Wisconsin, and northern Illinois. Wisconsin branch locations are in metro Milwaukee, Ozaukee County, Racine, Kenosha, Appleton, Menasha, the Green Bay area, Burlington, Union Grove, Muskego, and Door County.
Web site: www.northshorebank.com
Twitter: @NorthShoreBank
Facebook: www.facebook.com/northshorebank
Pinterest: www.pinterest.com/northshorebank
CONTACTS:
Jeff Dudash
NCR Corporation
919.435.6976
jeff.dudash@ncr.com
Kate Knox
North Shore Bank
262.797.3323
kknox@northshorebank.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com