New NCR Power Picking Improves Efficiency of ‘Order Online, Pick-up In Store’ Offers

New NCR Power Picking Improves Efficiency of ‘Order Online, Pick-up In Store’ Offers

Software delivers omnichannel enablement for high volume retailers

DULUTH, Ga. – October 22, 2015 – NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, today announced the availability of NCR Power Picking, new store-based order fulfilment software that expands the omnicommerce portfolio of solutions and enhances the “order online, pick up in store” or “click-and-collect” experience. The software helps store associates fill orders more quickly directly from the store shelf and improve order accuracy.

NCR Power Picking helps retailers’ associates to shop for a customer order, leveraging store level inventory and importing the same decision-making preferences that the customer would otherwise make for themselves, such as perishability dates or the ripeness of produce, through e-commerce applications. The details of multiple orders are displayed simultaneously on a mobile tablet, which allows the store associate to pick multiple orders based on most efficient store movement, or waves. The software optimizes process efficiencies and improves customer service by validating the quality and accuracy of every item in every order.

According to recent studies, less than 25 percent of retail IT leaders believe they have highly functioning buy online/pick up in store systems. NCR Power Picking is part of the NCR Retail ONE open ecosystem of retail applications, making it easy to integrate with other relevant applications such as NCR eCommerce Click and Collect and other e-commerce systems, perpetual inventory management, POS and loyalty systems. This includes NCR solutions such as NCR Power Inventory, NCR POS and Loyalty solutions as well as non-NCR applications and platforms.

“While order-online/ pick-up in store is convenient for customers, executing on the promise of this shopping model can be challenging for retailers, as the complete ecosystem needed often crosses siloed components of their IT networks and business operations,” said Todd Michaud, vice president and general manager of Global Enterprise, Merchandising and Supply Chain, NCR Retail Solutions. “NCR Power Picking helps enable omnicommerce and when deployed with Retail ONE, retailers can deliver a seamless click-and-collect solution that improves efficiencies for retailers and shopping experiences for customers.”

Most retailers that fulfill online orders in the store have associates print out the orders and walk the store to pick the items using paper and pencil, eliminating the opportunity to efficiently pick multiple orders and increasing the risk of order error. In addition, orders are organized by online choices rather than store design, leaving associates responsible for meandering through the store and often searching multiple shelves for each item.

NCR Power Picking directs the user to the exact location of each item within the order, using the most efficient route possible. Items and quantities are confirmed using barcode scanning, and then items are placed into the appropriate tote or bag. Multiple orders can be selected at one time, which cuts down on travel time when volumes are high. When the entire order has been selected, NCR Power Picking generates a “license plate” for each storage container associated with the order, so that the items are easy to find when the order is ready for pick-up or delivery.

When integrated with NCR Power Inventory, as the associate selects items for an order, the inventory is put on-hold, thus taking the items out of the sellable inventory balance. Once the order is picked up or delivered to the customer, the inventory is moved from on-hold to a status of sold. In the rare scenario that a customer fails to pick up their order, items can easily be scanned back into sellable inventory. This maintains accurate inventory visibility from both a quantitative and financial status across every step of the sale.

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web sites:
Twitter: @NCRCorporation

News Media Contacts

Jeff Dudash
NCR Public Relations

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.


NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

NCR Corporation Investor Contact

Michael Nelson
NCR Corporation

NCR Corporation and NCR VOYIX, LLC News Media Contact

Scott Sykes
NCR Corporation