NCR Survey: Consumers Seek Seamless Shopping Experiences across Multiple Channels
NCR to present findings and share best practices for connecting in-store technology with consumers to deliver exceptional experiences at the 2013 National Retail Federation Big Show
Duluth, Ga., – NCR Corporation (NYSE: NCR) today announced a new global study of shoppers and retailers that shows consumers seek personalized and integrated multi-channel experiences to make their everyday lives easier.
For example:
- Globally, 52% of shoppers say they want the option of using mobile technology to scan and pay for items while shopping. However, among major retailers around the world, only 12% offered this solution;
- Almost 70% of shoppers around the world say they would welcome personalized offers delivered electronically, while only 27% of grocery retailers provided this service;
- In the United States, 80% of grocery shoppers want access to electronic coupons, but the study found only 35% of U.S. grocery retailers offer electronic coupons.
NCR Vice President and General Manager of Mobile Solutions Chris Lybeer will present the study findings on Monday, January 14, 2013 from 1 p.m. to 1:45 p.m. at the National Retail Federation Big Show in room 3D08 (Expo Hall, Level 3). Lybeer will also discuss how leading retailers today are using innovative technology to meet consumer demand for mobile-enhanced shopping, personalized offers and integration across channels to deliver superior shopping experiences and earn a greater share of wallet.
NCR surveyed leading global retailers and hundreds of shoppers in the United States, Canada, France, the United Kingdom, Germany, Japan, Spain, Sweden and Italy as part of the research.
In addition to attending Chris Lybeer’s presentation, more information about the survey can be obtained by visiting the NCR booth (#2007) during the National Retail Federation Big Show.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR is a trademark of NCR Corporation in the United States and other countries.
News Media Contact
Mark Scott
NCR Corporation
678-808-7721 (ph)
404-431-8733 (cell)
Mark.Scott@ncr.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com