NCR reaches its highest ranking to date on Global Outsourcing 100 list
Global reach and service delivery innovation propel rise among global outsourcing and managed services provider
DULUTH, Ga. –NCR Corporation (NYSE: NCR) today announced that it has reached its highest ranking to date in the 2012 Global Outsourcing 100® rankings, rising two places to number six overall, as established by the International Association of Outsourcing Professionals® (IAOP®.) IAOPis the global, standard-setting organization and advocate for the outsourcing profession.
The Global Outsourcing 100 is an annual ranking representing the standard of excellence in outsourcing, in which NCR’s Services team stands as one of the top outsourcing service providers. NCR demonstrated excellence in evaluation categories such as global presence, customer references, company recognitions and certifications and executive leadership.
“NCR’s performance in this prestigious list is a powerful validation of our transformational journey to a services-led, software-driven, hardware-enabled solution provider,” said NCR Executive Vice President and Chief Quality Officer Peter Dorsman. “This, coupled with service delivery innovations like the industy-first NCR Predictive Services, helps us create exceptional value for our customers with next-generation productivity gains and a superior consumer experience. NCR is honored to be ranked among the world’s elite outsourcing providers for the fifth consecutive year.”
Unlike other offerings that proactively monitor for business disruptions and then react, NCR Predictive Services is the first managed service that will predict failures on these terminals before they happen and dispatch technicians before consumers are impacted.
NCR received additional recognition in 12 honors sub-lists, including: Best Leaders in No. of Centers Worldwide; Companies with Most Company Presence; Best 10 Leaders – Services; Best 20 Leaders - Financial Services (Banking, Markets); Best 20 Leaders - Retail and Consumer Goods; Best 20 Leaders - Industry-Specific Services; Best 20 Leaders - Information/Comm. Technology Services; Best 20 Leaders -Transaction Processing Services; Best 10 Leaders in Southeast Asia; Best 20 Leaders in US; Best 20 Leaders in Western Europe; Best Companies with Employees in US.
As one of the world’s leading providers of support and managed services, NCR performs 11 million service actions per year and maintains more than 2 million points of service worldwide.
“We have seen tremendous growth, maturity and expansion of services among outsourcing service providers as we publish this 7th annual list of "best of the best" globally,” said IAOP Managing Director of Thought Leadership, Jag Dalal, COP. “Judges were impressed with the depth of provider and advisor's relationships with their clients as shown through the references provided. Clearly, their clients appreciate the value they receive from their engagements. Intense competitiveness of the outsourcing world is also evident and shows continuing maturity and growth of the industry.”
NCR’s managed services and outsourcing portfolios include network management, hardware and software maintenance, incident management, software distribution and integrity management and customer care center services. NCR provides technical and consumer help desk services in multiple languages around the world and offers 16 Services Centers of Excellence globally. NCR provides value added services to 19 of the world’s top 20 banks, 7 of the top 10 retailers, 8 of the top 10 telecom firms and 3 of the top 5 airlines.
The 2012 Global Outsourcing 100 and The World's Best Outsourcing Advisors recognizes the world’s best outsourcing service providers and advisors. These rankings are based on applications received and evaluated by an independent judging panel organized by IAOP.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, and telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
NCR is a trademark of NCR Corporation in the United States and other countries.
News Media Contact
Cameron Smith
NCR Corporation
770.623.7998
cameron.smith@ncr.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com