NCR opens state-of-the-art Services Center of Excellence
The Asia Pacific Services Center will be critical to help banks, retailers, and restaurants in their digital transformation journey
KUALA LUMPUR - August 14, 2019 - NCR Corporation (NYSE: NCR) this week announced the opening of a new state-of-the-art Services Center of Excellence (CoE) in Kuala Lumpur. Located at Bangsar South City, this facility, which consolidated three locations, will serve as NCR’s services hub for the Asia Pacific region serving the banking, hospitality and retail industries.
Housing 400 highly trained, multi-lingual service professionals, the center enables NCR to quickly introduce next-generation services that keep commerce running for both large, global brands and local neighborhood businesses. The NCR CoE provides round-the-clock customer support in 12 Asian languages, and it includes a disaster recovery center located in Petaling Jaya, ensuring business continuity.
“This center delivers service excellence for complex, digital transaction networks, supported by Malaysia’s reliable infrastructure, strategic location and its diverse, multilingual talent pool using our Digital Connected Services platform,” said Bill Bancroft, senior vice president, Global Services Delivery.
Digital Connected Services is the people, processes, knowledge and tools that keep our customers’ technology running at its best. With NCR, banks, retailers and restaurants get a simple, connected solution designed to make new and legacy technology work together -- with expert insights to help businesses grow.
“Today’s announcement is a step forward in realizing our vision of Malaysia becoming an emerging regional hub for fintech,” said Hew Wee Choong, vice president, Investment and Industry Development, Malaysia Digital Economy Corporation (MDEC). “With our commitment to innovation and building a sustainable pipeline of diverse technical and multilingual talent, Malaysia is an ideal location for corporations to boost their tech profiles.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
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Media contacts
Rakesh Aulaya
NCR Public Relations – Asia Pacific
+91-22-619-545-83
rakesh.aulaya@ncr.com
Delitha Morrow Coles
NCR Public Relations – U.S.
+4043755762
delitha.morrowcoles@ncr.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com