NCR Launches Mobile Point-of-Sale Optimization Practice
Consulting practice to help retailers provide better shopper experiences and make everyday lives easier for consumers
Duluth, Ga., January 10, 2013 – NCR Corporation announced today the launch of NCR Mobile POS Optimization Consulting Services to help retailers devise and implement mobile POS strategies that delight shoppers and drive business results. This dedicated mobile POS practice was launched to share NCR’s insights and best practices in this growing area with retailers who are implementing mobile POS strategies and is part of NCR’s innovative Global Consulting Services team.
As shoppers continue to demand better and different experiences from the stores they frequent, retailers are exploring and adopting mobile POS technology. However, retailers are increasingly finding there is no one-size-fits-all mobile POS strategy. Creating a mobile POS experience that delights shoppers and drives store revenue and efficiency is much more complex than simply arming store employees with tablet devices and sending them out on to the store floor.
“There are many elements retailers need to consider when creating a mobile POS strategy that simultaneously delights customers and drives both top and bottom line business results,” said Dr. Marcia Crosland, director of NCR’s retail consulting group. “We have seen that planning is critical for success as an implementation that works for a mass merchant most likely will need to be different for a luxury retailer, a boutique or a grocery store.”
For example, some customers may be annoyed by having store employees approach them in the aisles with mobile POS tablets. In other situations, retailers may find revenue declining because checking customers out on the store floor prevents shoppers from purchasing impulse items like candy, gum, sodas and magazines stocked at the traditional POS stations.
“NCR’s practice is focused on ensuring the design of the entire shopping experience is maximized through the implementation of mobile POS in order to deliver the most effective consumer experiences possible,” Crosland said.
When creating an optimal mobile POS strategy, NCR’s Global Consulting Services team uses a variety of methodologies and techniques, derived from NCR’s strength and experience in retail and cross-industry best practices.
Members of the NCR Global Consulting Services team will be at the National Retail Federation Big Show January 14 and 15 at the Jacob K. Javits Convention Center in New York. Please visit the NCR booth, # 2007, during the show for more information on this group’s groundbreaking mobile POS insights and services.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR is a trademark of NCR Corporation in the United States and other countries.
News Media Contact
Mark Scott
NCR Corporation
678-808-7721 (ph)
404-431-8733 (cell)
Mark.Scott@ncr.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com