NCR Improves Customer Experience and Staff Efficiency at Autogrill’s New Milan Flagship Store

NCR Improves Customer Experience and Staff Efficiency at Autogrill’s New Milan Flagship Store

Modern design, intuitive user interface and superior performance of NCR software and hardware solutions help Autogrill to launch new “Il mercato del Duomo” store

MILAN, ITALY – October 29, 2015 NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, today announced that global travel food and beverage operator, Autogrill has adopted the latest generation of NCR hardware and software at its Italian flagship store in Milan. NCR solutions deployed at the Il Mercato del Duomo store within the Galleria Vittorio Emanuele historical venue will help Autogrill to improve the shopping experience for its customer as well as the efficiency of its employees.

NCR RealPOS XR7™ point-of-sale (POS), NCR POS software and NCR130A fiscal printers have been deployed by NCR at Autogrill’s new four floor “Il Mercato del Duomo” store. The store has been developed in partnership with UNISG (Food and Gastronomy Science University in Pollenzo) and is based on a design by renowned Italian architect, Michele De Lucchi. NCR RealPOS systems have been deployed in locations within the store that include Bar Motta, Kartell shop, Mercato food store, Bistrot Milano Duomo, Spazio Milano restaurant and Le bollicine del Duomo wine-bar.

NCR RealPOS XR7 systems have been installed using table mount or customized mounting solutions that match the store design criteria set by Autogrill. The solution deployed features a 15” projected capacitive touch-screen and all-in-one design, including a 10” LED customer-facing display. Superior performance, retail robustness and reliability, together with a sleek bezel-free design, are fundamental for improving customer experience and cashier efficiency.

“Great customer experience, increased employee productivity and stylish designs are all criteria that retail customers expect when they choose new technology for their stores,” said Simone Ragnioloini, area sales leader, southern Europe at NCR Retail Solutions. ”NCR has over a 100 years of experience in the retail industry, so we are able to provide this technology, as well as the consultancy, deployment and maintenance to ensure successful deployments for leading Italian retailers, such as Autogrill.”

The NCR POS software deployed is the result of multi-year cooperation with Autogrill, responding to its high productivity, high-volume rush hours and consumer flow requirements that are common in city center locations, such as “Il Mercato del Duomo”. Powered by 4th generation Intel® Core™ processor technology, NCR RealPOS XR7 helps improve performance, reliability and lower power consumption to support the NCR software deployed.

Each NCR POS solution deployed includes an NCR130A fiscal printer that is designed to match the stylish design of the new NCR RealPOS XR7 and integrate easily with the overall solution deployed. High print speeds using silent thermal print head technology ensure great performance regardless of the interface being used, such as serial, USB, Ethernet or wireless.

Editor’s note: Images are available on request

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

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About Autogrill’s Il Mercato del Duomo

“Il Mercato del Duomo” is the new flagship store by Autogrill, designed in cooperation with UNISG (Food and Gastronomy Science University in Pollenzo ) and it represents the latest Autogrill food hospitality philosophy and mission. The store is distributed in four levels, with 3000 sqm available to represent multiple food preparations starting from selected raw material, resulting in different customer experiences of tastes. Starting from Bar Motta, offering quality coffee and croissanterie, then Il Mercato offers quality and selected produces and other food specialities. Bistrot Duomo continues the success of the bistrot restaurant launched in 2013 at Milan Central Railway Station, focusing food preparation using traditional artisan handmade methodologies. Terrazza Aperol is the symbol of the traditional and now trendy “milanese” location for appetizers. The offer is completed by a restaurant-lab Spazio, where young chefs from Castel di Sangro (L’Aquila) Chef school can share cooking and ideation experiences with their guests together with Le Bollicine del Duomo, proposing a great selection of Italian wines and othen major food excellences from Italy.

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About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.


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