NCR Extends Portfolio of Managed Services to Channel Partners
Company reinforces market opportunity for Digital Connected Services
ATLANTA, Ga. – NCR Corporation (NYSE:NCR), a global leader in omni-channel solutions, today announced the release of its managed services bundle for Community Financial Institutions (CFIs) to NCR channel partners.
This suite of managed services helps CFIs deliver world-class availability of self-service channels, such as ATMs, while reducing operating costs, and it enables financial institutions to remain compliant.
By opening these and other NCR solutions to authorized channel partners, NCR is further extending its reach to the CFI market, making the benefits of robust security and availability solutions even more accessible and providing end customers/consumers greater flexibility in the selection of their service partner.
“We’re excited to give our channel partners new ways to help them grow and create value for their end customers through managed services,” said Bob Tramontano, NCR VP, Managed Services. “Additionally, the CFI bundle is aligned with our Digital Connected Services framework, which gives NCR the flexibility to go to market through multiple channels while ensuring consistent, high-quality service, regardless of the delivery channel.”
The Digital Connected Services framework focuses on an end-to-end business process management approach across ATM, point of sale, and other consumer interaction devices by integrating condition-based maintenance, monitoring, security, management, and insights. The framework optimizes critical components of service delivery and drives higher ATM availability and lower security risk.
NCR’s research shows that when CFIs move from a traditional service environment to one with managed services, they can experience 18 percent less downtime per incident, which means greater availability of endpoints and more satisfied customers. In addition, CFIs need flexible, complex solutions that work together, including those using multivendor hardware and software. NCR maintains these complex environments, offering the peace of mind CFIs need to ensure their ATMs run smoothly, while they focus on their end customers.
As the world leader in delivering services to financial, retail and hospitality customers, NCR has more than 20,000 service professionals and a presence in 180 countries.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.
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News Media Contacts
Delitha Morrow Coles
NCR Corporate Communications
404 375 5762
delitha.morrowcoles@ncr.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com