NCR Automates Age Approval at the Self-Checkout with Age Verification Technology from Yoti
The companies are working together to further improve the self-checkout experience
ATLANTA – October 17, 2018 – NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, announced that it will integrate the Yoti digital identity platform with its NCR FastLane SelfServ™ Checkout solution to help improve the shopping experience for customers buying age restricted items. Retailers in the US and UK are expected to trial the combined solution in the coming months.
Age verification can make up over 50 percent of interventions at self-checkouts impacting checkout time for consumers. To help streamline the checkout process NCR is integrating Yoti’s age verification technology, letting shoppers buy alcohol and other age restricted items, without intervention.
Customers can verify their age in two ways:
- Individuals face the self-checkout’s built-in camera and in a matter of seconds, Yoti age detection technology will determine whether the person is over or under the required age limit for the product they wish to buy. This threshold is configurable by the retailer and is generally ten years above the legal limit.
- Alternatively, customers can use the free Yoti app, which combines their ID document and biometrics, to create a digital identity. People scan a QR code on the self-checkout screen using the Yoti app and share their verified age attribute in seconds.
“Removing the friction of the shopping experience is a primary goal of all our innovations,” said Dusty Lutz, Vice President and General Manager of the NCR Store Transformation Solutions Group. “Integrating the Yoti technology will help reduce the amount of interventions for retailers, and at the same time, help improve the customer experience of self-checkouts.”
Robin Tombs, CEO and Co-Founder Yoti, explained “Waiting for age approval at self-checkouts is a source of frustration for many shoppers, who just want to get home as quickly as possible. Our integration with NCR delivers a frictionless and innovative way for customers to prove their age in seconds. It’s a simple process that helps retailers meet the requirements of regulators worldwide. Customers will spend less time at the self-checkout, and employees can assist with other tasks, improving the overall shopping experience.”
NCR is the global market leader in self-checkout and has been working for 20 years with customers to constantly improve its self-checkout technology, making it more accurate and easy-to-use to provide the best possible shopper experience.
About Yoti
Founded in 2014, Yoti is a global technology company on a mission to become the world’s trusted identity platform. Our free digital identity app, which has over 2.5 million installs, is the new, safer way to prove your age on nights out, check out faster with age restricted items at supermarkets and save time and money proving your identity to businesses. It brings safer connections with the people you meet online as well as enabling secure website login with your biometrics instead of remembering passwords. All personal details are secured with 256-bit encryption and Yoti promotes a data minimisation approach. For more information, visit www.yoti.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.
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News Media Contacts
Ortrud Wenzel
NCR Public Relations
+49 821 405 8191
ortrud.wenzel@ncr.com
Rachael Trotman
Yoti PR Manager
0203 058 3463
rachael.trotman@yoti.com
Notes to editors:
- Findings from NCR self-checkout customers show that about 40-60% of all interventions at self-checkouts are related to age verification.
- If customers choose the camera option to prove their age, their photo is permanently deleted after their age has been verified. They are not identified in any other way.
- If customers choose the Yoti app option, they only share their age with the self-checkout, no other personal details are shared - when you use Yoti to prove your identity you only share the data that is necessary (i.e. name, age or 18+). Yoti’s technology is designed so Yoti’ team cannot identify or track individual users.
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com