NCR Announces Fourth Quarter Results

NCR achieves strong non-pension operating income and free cash flow generation
Software revenue growth led to continued operational gross margin expansion

• Non-pension operating income (NPOI)(1) of $221 million, an increase of 22%; GAAP income from operations of $297 million, a decrease of 28% primarily related to lower pension benefit
  

• Free cash flow(2) generation of $317 million, an increase of 160%; GAAP net cash provided by operating activities of $265 million, an increase of 165%
  

• Non-GAAP diluted EPS(1) of $0.83, an increase of 15%; GAAP diluted EPS of $1.21, a decrease of 17% primarily related to lower pension benefit
  

• Software revenue increased 27% driving continued operational gross margin expansion
  

• 2014 full year guidance announced
  

DULUTH, Georgia - NCR Corporation (NYSE: NCR) reported financial results today for the three months ended December 31, 2013. Reported revenue of $1.67 billion increased 2% from the fourth quarter of 2012. Fourth-quarter revenue includes an unfavorable impact of 2% as a result of foreign currency translation.

Non-pension operating income(1) in the fourth quarter of 2013 was $221 million and non-GAAP diluted EPS(1) was $0.83 compared to $181 million and $0.72 in the prior-year period. NCR reported fourth quarter income from operations of $297 million and diluted EPS of $1.21 compared to $411 million and $1.45 in the fourth quarter of 2012. Please refer to the tables and footnotes at the end of this release for explanations and GAAP to non-GAAP reconciliations.

"I am very proud of the NCR team's many accomplishments in 2013, highlighted by record financial results and outstanding progress on our strategic priorities," said Bill Nuti, Chairman and CEO of NCR. "We continue to execute at a high level as we reinvent NCR and transform our company into a software and services led business, with an accelerated path to a higher margin, sustainable growth, and more predictable revenue model - along with a strong cash generation profile. Once again, we have another healthy outlook for the forthcoming year. In 2014, we expect a better overall balance across our Lines of Businesses, geographies and product segments, with another strong year of software growth. The combination of our organic development and acquired assets have separated NCR from our traditional competition and placed us on a path to become the market leader in the burgeoning consumer transaction technologies category."

Fourth Quarter 2013 Operating Segment Results(1)

Financial Services

NCR's Financial Services segment generated fourth quarter revenue of $852 million, a decrease of 7% from the fourth quarter of 2012. The decrease was primarily driven by declines in the Americas theater. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 2%.

Operating income for Financial Services was $111 million in the fourth quarter of 2013 as compared to $100 million in the fourth quarter of 2012. The increase in operating income was driven by a favorable mix of revenues, including a higher mix of software revenue and reduced expenses.

Retail Solutions

The Retail Solutions segment generated revenue of $536 million in the fourth quarter of 2013, an increase of 9% from the fourth quarter of 2012. The increase was driven by growth in all of our theaters due to the impact of the Retalix business, which contributed $86 million of revenue in the fourth quarter of 2013. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 3%.

Operating income for Retail Solutions was $65 million in the fourth quarter of 2013 as compared to $44 million in the fourth quarter of 2012. The increase in operating income was driven by a higher mix of software revenue and the contribution of the Retalix business as noted above.

Hospitality

The Hospitality segment generated revenue of $176 million in the fourth quarter of 2013, an increase of 17% from the fourth quarter of 2012. The increase was driven by growth in all of our theaters. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 1%.

Operating income for Hospitality was $26 million in the fourth quarter of 2013 as compared to $22 million in the fourth quarter of 2012. The increase in operating income was driven by higher revenues, slightly offset by investment in sales and development resources.

Emerging Industries

The Emerging Industries segment generated revenue of $106 million in the fourth quarter of 2013, an increase of 31% from the fourth quarter of 2012. The increase was driven by growth in all of our theaters. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 2%.

Operating income for Emerging Industries was $19 million in the fourth quarter of 2013 as compared to $15 million in the fourth quarter of 2012. The increase in operating income was due to higher revenues.

Fourth Quarter 2013 Business Highlights

Financial Services

In the Financial Services segment, NCR greatly strengthened its financial services software offerings through two acquisitions, received an important industry certification, and continued to advance its Interactive Teller technology and other software and hardware solutions across the globe.

On December 2, 2013, NCR entered into a definitive agreement to purchase Digital Insight Corporation, a leader in online and mobile banking solutions, and completed the acquisition of Alaric Systems Limited, a provider of secure transaction switching and fraud prevention software. On January 10, 2014, NCR completed its acquisition of Digital Insight, which was financed using the net proceeds from NCR’s December 2013 offering of $1.1 billion of senior notes, $250 million in incremental term loans under NCR’s senior secured credit facility and approximately $300 million in additional borrowings under the revolving portion of NCR’s senior secured credit facility. Together, these companies complement and extend NCR’s existing capabilities in the banking industry to form a complete enterprise software platform designed to deliver a unique and compelling consumer experience across all digital and physical channels - mobile, online, branch, and ATM.

Also during the quarter, NCR received certification of APTRATM Interactive Teller from First Data, a global leader in electronic commerce and payment processing. The certification by First Data enables its financial institution clients to use APTRATM Interactive Teller for standard ATM transaction processing. NCR also expanded its APTRATM Interactive Teller customer base during the quarter as Landmark Bank deployed the first Interactive Teller ATM in Missouri and First Community Credit Union became the first institution in Houston with NCR video teller services.

NCR also secured hardware wins in Europe. NCR was chosen by the Royal Bank of Scotland to install more than 2,000 NCR SelfServTM ATMs across the U.K. over the next three years. NCR also extended its relationship with Automatia, a leading Finnish ATM network operator, and will replace 400 older, non-NCR ATMs and 200 NCR Personas series ATMs with 600 new NCR SelfServTM 25 and 26 ATMs which are designed to withstand the extreme low temperatures in Finland.

In Asia, NCR entered into a professional services engagement with the Bank of China to develop new ATM applications. Additionally, Fukuoka Financial Group, Inc. deployed the NCR iTRAN® ImageTrac Series 5, a high-speed document processing scanner, to improve the operational efficiency for its data entry and image-item sorting.

Retail Solutions

In the Retail Solutions segment, NCR received industry recognition for its software leadership, introduced NCR Silver 3.0, and secured customer wins for its software, point-of-sale (POS) and self-checkout solutions.

Cornell Mayo, an NCR subsidiary, was identified as a leader in the 2013 RIS Software Leaderboard, ranking first in 20 categories and in the top ten for 14 additional categories - more top rankings than any other vendor. The annual Software Leaderboard, developed and published by RIS News, is considered the industry’s most influential guide to the top retail technology software companies.

NCR Silver, NCR’s tablet and mobile-based POS system for small businesses, announced the release of NCR Silver 3.0, which includes additional features that make it even easier for small businesses to save time while managing and growing their businesses. The new functionality supports multiple locations, gives business owners the ability to set user roles, like Cashier or Manager, and assign permissions, and includes a new Time Clock feature that simplifies payroll management. NCR Silver is built to run in the cloud, using consumer-friendly technology, and works on Apple® devices running iOS, like the iPad®, iPhone® and iPod touch®. In addition to 7-day live support, NCR Small Business introduced Silver SidewalkTM, a customer community portal where NCR Silver customers can interact with each other, explore product features, search the knowledge base, find helpful tips and get assistance from the Customer Care team.

Retail software customer wins during the quarter included the deployment by Queensland Frozen Food Services of NCR Power Mobile, an innovative and easy-to-use business-to-business customer relationship management software solution.

Additionally, Lukoil, one of the world’s largest oil and gas providers, deployed NCR’s latest POS software and hardware for petroleum and convenience stores at more than 170 petrol station convenience stores in Belgium and updated legacy POS equipment with new NCR technology at more than 400 sites in six countries in Central and Eastern Europe.

Pilot Flying J, which serves more than 1.3 million customers daily at its more than 650 travel centers and travel plazas in North America, entered into an agreement for an omni-commerce NCR retail POS solution that will streamline deploying and managing in-store, mobile commerce and online storefront systems.

Scotmid, a convenience store chain with 200 branches in the UK, agreed to deploy NCR SelfServ™ Checkout solutions to drive profits and improve customer service and the overall brand experience at its convenience stores. The solutions reduce queue waiting time and allow employees to be redeployed from front end checkout to valuable in-aisle functions.

Hospitality

In the Hospitality segment, NCR advanced its Pulse Real-Time offering and secured customer wins for its Aloha software and POS terminals.

Pulse Real-Time is a SaaS-based mobile analytics engine, available on Android® and iOS® devices. The application helps restaurant operators solve the challenges of low visibility into operational performance, lack of predictable data and the inability to be in several places simultaneously. Pulse Real-Time deployments in the quarter included Ted’s Montana Grill.

During the quarter, NCR also assisted Johnny Rockets’ expansion into Brazil. Johnny Rockets will open its first two restaurants in Brazil with the support of NCR Aloha software running on NCR POS technology. Johnny Rockets selected the NCR POS solution because it is optimized for fast-paced food service operations.

In addition, Juan Valdez Café stores agreed to replace their PC-based POS terminals with an NCR solution to enhance customer service and experiences chain wide. The NCR POS solution includes a guest-facing screen so Juan Valdez Café stores can create and easily communicate new marketing initiatives, such as offering special drinks, replacing their previous use of paper-based advertising.

Emerging Industries

During the quarter, in the Emerging Industries segment, NCR continued to advance its self-service technologies for the travel industry.

Air Macau deployed a self-service airline check-in solution from NCR to enable its passengers to check-in, access flight information, select seats, and scan and print boarding passes. NCR will also provide Air Macau with after-sales service support. NCR also worked with China Southern Airlines (China Southern) to share its self-service check-in solution at Guangzhou Baiyun International Airport with Air France, making China Southern the first airline based in China to share self-service check-in with a foreign airline.

NCR signed a long-term agreement with GuestLogix Inc., the leading global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, to develop a comprehensive and secure solution that airlines can use to sell additional products and services at multiple touch points throughout the travel journey, improving the passenger experience.

NCR also entered into an agreement to provide the United States Transportation Security Administration (TSA) with a mobile solution that employs NCR boarding pass scanners and enables TSA agents to enhance security and expedite passenger identification at checkpoints nationwide.

Fourth Quarter 2013 Financial Highlights

Income from operations was $297 million in the fourth quarter of 2013 compared to $411 million in the fourth quarter of 2012. The decrease was mainly due to lower pension benefit which decreased from $254 million in the fourth quarter of 2012 to $99 million in the fourth quarter of 2013. Non-pension operating income(1) was $221 million in the fourth quarter of 2013 compared to $181 million in the fourth quarter of 2012. The increase was mainly due to an increase in software revenues.

Net cash provided by operating activities was $265 million during the fourth quarter of 2013 compared to net cash provided by operating activities of $100 million in the prior-year period. Free cash flow (net cash from operations and discontinued operations, less capital expenditures for property, plant and equipment, additions to capitalized software, and discretionary pension contributions and settlements)(2) was a cash inflow of $317 million in the fourth quarter of 2013, compared to a cash inflow of $122 million in the fourth quarter of 2012. The increase in free cash flow was driven by improved profitability, improvements in working capital, a reduction in cash outflows related to discontinued operations partially offset by increases in capital expenditures.

NCR contributed approximately $283 million to its international, executive and U.S. qualified pension plans in 2013 compared to $752 million in 2012. Contributions in 2013 included an $80 million contribution to the U.S. non-qualified pension plan in the second quarter of 2013, and a $100 million and a $24 million discretionary contribution to the U.S. qualified pension plan and the U.K. pension plan, respectively, in the fourth quarter of 2013. The net unfunded status of the Company's global pension plans improved by approximately $372 million and was $(89) million as of December 31, 2013 compared to $(461) million as of December 31, 2012.

Other expense, net was $38 million in the fourth quarter of 2013 compared to other expense, net, of $19 million in the prior year period, mainly due to higher interest expense in the current period.

Income tax expense was $54 million in the fourth quarter of 2013 compared to income tax expense of $155 million in the fourth quarter of 2012. The decrease in income tax expense is driven by the reduction in income from operations primarily due to lower pension benefit as well as a favorable mix of earnings.

NCR ended the fourth quarter of 2013 with $528 million in cash and cash equivalents, compared to a balance of $460 million as of September 30, 2013. As of December 31, 2013, NCR had a total debt balance of $3.35 billion compared to a total debt balance of $2.23 billion as of September 30, 2013. The increase in total debt balance is due primarily to the December 2013 offering by NCR of $400 million aggregate principal amount of 5.875% senior notes due 2021 and $700 million aggregate principal amount of 6.375% senior notes due 2023, the proceeds of which were used to finance the acquisition of Digital Insight on January 10, 2014.

As previously announced, effective in the first quarter of 2013, NCR changed the accounting methodology for recognizing expense for its Company-sponsored U.S. and international pension benefit plans. From 2013 forward, NCR will recognize changes in fair values of plan assets and net actuarial gains and losses in the year incurred, generally in the fourth quarter of each year, which were previously deferred and amortized over time into pension expense. The results and guidance included in this release give effect to the change in accounting methodology.

2014 Guidance

2013 Actual

Year-over-year revenue growth

12% - 14%

7%

Income from Operations (GAAP)

$730 - $750 million

$666 million

Non-pension operating income (NPOI)(1)

$900- $920 million

$717 million

Diluted earnings per share (GAAP)

$2.36 - $2.46

$2.67

Non-GAAP Diluted EPS(1)

$3.00 - $3.10

$2.81

The 2014 outlook includes the impact of the acquisitions of Alaric Systems and Digital Insight. NCR expects approximately $200 million of Other Expense, net including interest expense in 2014 and that its full-year 2014 effective income tax rate will be approximately 26%.

The GAAP income from operations and earnings per share guidance for the full year 2014 included above and elsewhere in this release excludes the impact of the actuarial mark to market pension adjustments that will be determined in the fourth quarter of 2014, whereas the full year 2013 and fourth quarter 2013 actual GAAP income from operations includes the actuarial mark to market pension adjustments.

Please refer to the tables and footnotes at the end of this release for explanations and GAAP to non-GAAP reconciliations.

Q1 2014 Outlook

For the first quarter of 2014, the Company expects non-pension operating income (NPOI)(1) to be in the range of $155 million to $165 million, compared to $129 million in the first quarter of 2013 and income from operations to be in the range of $105 million to $115 million, compared to $85 million in the first quarter of 2013. NCR expects its first quarter 2014 tax rate to be approximately 25% and Other Expense, net including interest expense to be approximately $50 million.

2013 Fourth Quarter Earnings Conference Call

A conference call is scheduled for today at 4:30 p.m. (EST) to discuss the Company's 2013 fourth quarter results and guidance for first quarter and full-year 2014. Access to the conference call and accompanying slides, as well as a replay of the call, is available on NCR's web site at http://investor.ncr.com/. Additionally, the live call can be accessed by dialing 888-801-6504 and entering the participant passcode 8650319.

About NCR Corporation

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 485 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

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