Digital Insight Adds ClickSWITCH™ Automated Account Opening
New solution helps account holders switch recurring transactions and online bill pay accounts quickly and securely
DULUTH, Ga., October 5, 2015 – Digital Insight, an NCR company, today announced it has added the automated account switching solution ClickSWITCH™, a turnkey solution that simplifies the switch of recurring payments and deposits for a financial institution’s new and existing account holders, to its product suite.
“Our relationship with ClickSWITCH reinforces our commitment to provide innovative digital banking solutions,” said Jeff Hughes, General Manager, Digital Insight and CTO, NCR Financial Services. “ClickSWITCH is an excellent addition to our existing suite of SaaS solutions as it helps our financial institution customers decrease new account attrition.”
With ClickSWITCH, account holders can initiate a switch of recurring payments and deposits from their former financial institution in as little as 10 minutes using a mobile device or personal computer. Digital Insight will provide the solution to its financial institution customers through a strategic alliance with the company that developed the product, also named ClickSWITCH.
"We're very excited about our new relationship with Digital Insight,” said Cale Johnston, CEO of ClickSWITCH. “ClickSWITCH has established itself as the premier account switch service in the market. Working with Digital Insight will further enhance the customer experience by allowing us to integrate with the leading digital banking vendor.”
Account holders are often overwhelmed by the amount of time and work required to change their direct deposits and automatic payments. In fact, 59 percent of consumers think switching financial institutions is “too much of a hassle.”[1] As a result, less than half of new checking accounts are active after the first 90 days, which can lead to lost revenue for financial institutions.[2] ClickSWITCH’s automated process makes moving recurring payments and deposits from their previous financial institution much easier for account holders. This benefits financial institutions by increasing the chances new account holders will use their accounts more frequently and help stem first-year attrition.
About Digital Insight
Digital Insight, an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money. Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
ABOUT ClickSWITCH
ClickSWITCHTM is a unique account holder acquisition technology for financial institutions that simplifies the process of bringing new customers onboard by quickly, safely and efficiently switching their recurring payments from their old accounts to new ones. Based in Eagan, MN, the company's industry-leading solutions help clients to increase account holder acquisition and activation rates, engage during onboarding, and cross-sell products to capture full profit potential. ClickSWITCH is a technology leader delivering world-class solutions to financial institutions of all sizes. To learn more, visit www.ClickSWITCH.com.
Web site: www.digitalinsight.com, www.ClickSWITCH.com
Get more banking insights at Banking.com
Twitter: @click_switch, @Digital_Insight
LinkedIn: ClickSWITCH, Digital Insight
News Media Contacts
Heather Almand
Digital Insight, an NCR company
770.349.1217
Heather.almand@digitalinsight.com
Lindsey Johnston
ClickSWITCH
651.587.7982
Lindsey@ClickSWITCH.com
[1] consumersunion.org, Trapped at The Bank, September 2013
[2] BAI, With Onboarding, Cash Management Rules, October 2014
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com