NCR Helps Philippine Banks to Transform Services with Next Generation Banking Solutions
NCR’s omni-channel solutions and innovative software platforms provides banks the flexibility to adopt emerging technologies, reduce operating costs and grow profitably
MANILA, Philippines, October 4, 2016 – NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today unveiled a new suite of integrated CxBanking solutions to help financial institutions in the Philippines improve speed of service, reduce downtime and enhance customer experience.
“Banks are under enormous pressure to innovate as customers demand amazing experiences when and where they want, and on a platform of their choice to interact with their bank,” said Yiannos Papadopoulos, vice president, Southeast Asia Pacific, NCR. “This has led us to focus on the next generation of online and mobile services to complement traditional person-to-person interactions, creating an ‘always available’ 24/7 banking environment to ensure that banking customers have the flexibility and control in their hands to manage transactions wherever and however they choose.”
Innovative technologies launched today include the Cx110, first thin client ATM to run with Kalpana creating a powerful hardware-software combination that revolutionizes self-service banking, a range of next-generation ATM’s with deposit and recyling facilities viz. SelfServ 83, SelfServ 23, and SelfServ 27. These solutions help financial institutions to implement convenient customer-centric technology that provides exceptional customer experience across digital and physical channels.
“NCR continues to lead the ATM market in the Philippines with innovations that are critical to help financial institutions enhance customer experience, reduce operating costs and increase security," said Carlo Cruz, country manager, NCR Philippines. "Consumers and businesses want quick and easy access to banking services. Through our SelfServ ATMs and innovative omni-channel solutions, financial institutions in the Philippines will not only be able to offer customers fast, reliable access to their bank accounts but also offer banking services beyond traditional banking hours.”
NCR's CxBanking software allows financial institutions to transform their ATM and Branch and offer seamless banking experience across physical and digital banking channels. It allows banks to engage and transact with consumers as well as manage this experience in a comprehensive manner supported by a robust enterprise application platform that easily integrates with existing bank infrastructure.
“Consumers want their banking experience to be digital, but also personal and NCR’s innovative CxBanking solutions allow customers to conduct routine tasks and initial research at their own pace, and at any time they wish across the banking channel of their choice,” said Matthew Heap, director, Marketing and Solutions Management, Asia Pacific for NCR Financial Services. “NCR’s latest customer experience software platform helps to improve customer service, while simultaneously freeing bank staff to interact with customers on other complex, high-value banking services. Our solutions significantly improve service standards and give customers more flexibility to choose which transactions they want to conduct themselves, and which they prefer assistance with.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Web sites: www.ncr.com | www.ncrsilver.com
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Media Contact
Rakesh Aulaya
NCR Corporation
912. 261. 954. 583
rakesh.aulaya@ncr.com
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
michael.nelson@ncr.com
Scott Sykes
NCR Corporation
scott.sykes@ncr.com